While salary is key for both employer and candidate, hiring the right accounting and finance fit goes far beyond competitive compensation.
Enter soft skills, which are partially intrinsic and partially learned. They’re not as black and white as a salary, but they are perceptible. The skills may be apparent in an interview or during an office tour. Referrals can also help you determine how strong a candidate’s soft skills are.
Soft skills also contribute to an important component of any company’s culture—engagement. And when you consider a Gallup poll determined that 63% of American workers are “not engaged” with their jobs (and more likely to leave their jobs), the importance of these skills is amplified. They help foster positive communication and interaction among employees, which produces engagement in a big way.
Vital Soft Skills for a Payroll Specialist
So what are a few of the most important soft skills for a payroll specialist (or really, many accounting positions)?
Confidence – Without confidence, a payroll specialist won’t completely trust their skills or take on new challenges.
Objectivity – No bias or favoritism means logical internal and external facing decisions are made.
Sensitivity – Keeping co-workers’ feelings and opinions in mind creates mutual respect and allows for more effective conversations.
Optimism – A “Negative Nancy” can influence those around them, in a bad way; being optimistic is contagious and contributes to a positive culture.
It’s worth noting that employees should strike a balance with some of these skills. For example, it’s one thing to exude confidence, but it’s another annoying thing to seem cocky.
Soft-Skill Interview Questions
For interview questions to help you measure candidates’ soft skills—including those above—visit our blog post on Jennifer, our A/P Clerk.
Get more advice from Stacy, a payroll specialist that has all the soft skills necessary.
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